Privacy Policy
(Last updated: August 6th, 2024)
Welcome to Augmedi AG (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights regarding your data. By using our services, you agree to the terms of this Privacy Policy, which complies with Switzerland’s Federal Act on Data Protection (FADP), the Swiss Ordinance on Data Protection (DPO), as well as the European General Data Protection Regulation (GDPR).
1. Information We Collect
We collect various types of information in order to provide and improve our services, including:
1.1 Personal Information
Information that identifies you as an individual, such as your name, email address, phone number, and billing information.
1.2 Usage Data
Information about how you use our website and software, including IP address, browser type, operating system, pages visited, and the date and time of your visit.
1.3 Performance Data
Data related to the performance and usage of our software, which helps us to improve our services and troubleshoot any issues.
1.4 Marketing Data
Information collected through cookies, web beacons, and other tracking technologies to analyze trends, administer the site, track users’ movements around the site, and gather demographic information.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Service Provision
To provide, maintain, and improve our services, including software performance tracking and customer support.
2.2 Analytics
To analyze website and software usage and performance in order to improve our services and user experience.
2.3 Marketing
To send you promotional materials, newsletters, and other communications related to our services that we believe may be of interest to you. You can opt-out of these communications at any time.
2.4 Compliance
To comply with legal obligations and protect our rights and interests.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
3.1 Performance of a Contract
When the processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract.
3.2 Legitimate Interests
When the processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
3.3 Consent
When you have given your consent to the processing of your personal data for one or more specific purposes.
3.4 Legal Obligation
When the processing is necessary for compliance with a legal obligation to which we are subject.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy. We may share your information with:
4.1 Service Providers
Third-party vendors and service providers who assist us in providing our services, including hosting, analytics, and marketing services.
4.2 Legal Requirements
When required by law or in response to valid requests by public authorities, such as a court or government agency.
4.3 Business Transfers
In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
Under the FADP, you have the following rights regarding your personal information:
6.1 Access
You have the right to request access to the personal information we hold about you.
6.2 Correction
You have the right to request that we correct any inaccuracies in your personal information.
6.3 Deletion
You have the right to request that we delete your personal information, subject to certain exceptions.
6.4 Objection
You have the right to object to the processing of your personal information for marketing purposes.
6.5 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at info@augmedi.com.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
8. International Data Transfers
As we are based in Switzerland, your data will be processed in accordance with Swiss law. If you are accessing our services from outside of Switzerland, please be aware that your information may be transferred to, stored, and processed in Switzerland and other countries where our service providers are located.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Augmedi AG
Alte Landstrasse 70
8702 Zurich, Switzerland
info@augmedi.com
By using our services, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your personal information.